Curbside Pickup

Hours

  • Monday-Thursday 9am-8pm
  • Friday-Saturday 9am-4:30pm

Guidelines

  • Curbside service is now available.
  • You must present the library card the hold was placed on to check out items. 
  • Cards must be in good standing in order to borrow materials. Cards blocked due to fines ($10 or more) or expired registrations must have the block resolved before you may use curbside services.
  • Virtual library cards created online are only for electronic materials and will not be accepted.
  • You will be notified when your items are ready for pick up and may arrive during our available pick up times.
  • We are not able to accommodate drive-up requests for holds.
  • The outdoor book drop is open. Do not attempt to return items by giving them to a staff member during your curbside appointment or leaving them outside of the library.

Step One - Placing Holds

Holds can be placed by phone at (262) 971-2100, by emailing reference@cityofmuskego.org, or online though the library catalog.

To place a hold through the catalog:

  1. Log in to your library account.
  2. Search for items in the "Quick Library Search" box. The default "Muskego PL Items Only" in "Limit by" field means you will see only items owned by the Muskego library. You can change this by changing the "Limit by" field to select items at other libraries, or to limit your search by type of material.
  3. If an item is not available at our library, the record will show "Copies available at Muskego: 0 (of 1)".
  4. Click "PLACE A HOLD" next to your chosen item.
  5. Choose Muskego Public Library as "Pickup library".
  6. Click "Submit Request".
  7. Continue selecting items and placing holds.
  8. Verify all holds are correct by clicking "My Account" and then "Holds".

Step Two - Picking Up Items

  • After your hold has been placed, you will get an automated call, text, or email when the item is ready for pickup.
  • Select a curbside parking spot (designated with a sign).
  • When you arrive, call the library at 262-971-2100 and a staff member will bring your items out to you.
  • You will be asked to show your library card.

Accessibility

The Library is committed to ensuring that our programs and services are accessible to everyone. If you have any questions or suggestions regarding accessibility please contact us, as we are continually striving to improve our library experience for all visitors.